During these hard times we understand that there is a real possibility that your ability to meet your financing requirements may be impacted by the current economic conditions.
Fortunately, in conjunction with the government stimulus package, many of the banks are stepping up during this time and offering concession to help those affected, such as:
- Deferral of principle and interest repayments (deferral periods vary).
- Allow for variation of monthly repayments (below minimums or interest only repayment).
- Increasing overdraft facilities.
- Assistance with refinancing or consolidating loans and cutting down of red tape.
- Reducing the interest rates on loans and overdrafts (reductions may vary); and
- Waiving of some ongoing and establishment fees.
This is on both business and home loans – concession vary from bank to bank.
We do recommend getting in touch with your bank or banking representative to during this time, whether you are suffering financial hardship, or not.
Below is a direct list of all major banks, contact numbers and links to their confirmed support (where applicable):
Commonwealth Bank Customers
Personal banking 132 221 | Business banking 132 607
National Australia Bank Customers
Customer support number 13 22 65
ANZ Bank Customers
Home owners 132 599 | Business owners 1800 413 950
Westpac Bank Customers
Personal banking 132 032 | Business banking 132 142
General enquiries 131 155
Bank of Queensland
General enquires 1300 55 72 72
General enquiries 131 422
Enquiries 131 987
Enquiries 133 464
Summerland Credit Union
General enquiries 1300 802 222
Enquires 1800 025 484
General enquiries 13 33 30
Members equity (ME) Bank
General enquiries 13 15 63
General enquiries 1300 236 344
We apologise if your bank is not listed above and note this is not an exhaustive list. If your bank is not listed above, we recommend going to their website to check their response.
If you have any queries or if we can be of any assistance in these regards, including assisting with cash flow planning, forecasting, provision of information or anything in between, please contact us and we will help in any way possible.